Professional Pet Odor & Urine Removal for Rugs

Yes, if left untreated. Pet urine contains uric acid crystals that bond to rug fibers and can cause permanent dye damage, fiber deterioration, and persistent odors. The ammonia in urine can also weaken the rug's foundation over time, especially in hand-knotted Oriental rugs with cotton or silk foundations.

The sooner you address pet accidents, the better the outcome. Our professional enzyme treatment breaks down uric acid at the molecular level, which is the only way to truly eliminate the odor and prevent re-soiling. For tips on immediate response, read our pet stain removal guide.

Most store-bought pet cleaners only treat the surface of the rug, but pet urine soaks deep into the fibers, backing, and even the rug pad beneath. These products may mask the smell temporarily, but the uric acid crystals remain embedded in the rug's foundation.

When humidity rises, those crystals reactivate and the odor returns. Worse, some household cleaners contain harsh chemicals that can damage natural dyes in Oriental rugs, causing bleaching or color bleeding.

Our professional treatment uses complete immersion washing combined with enzyme solutions that penetrate the entire rug thickness, flushing out all contaminants—something no surface treatment can achieve. Learn more about our cleaning process.

We use specialized UV (ultraviolet) black lights to inspect your rug before treatment. Under UV light, dried urine deposits fluoresce and become clearly visible—even old stains that have been dry for months or years.

This inspection allows us to map every affected area and ensure no stain goes untreated. We inspect both the face and back of your rug, as urine often migrates through to the underside. This thorough approach is one reason professional treatment is far more effective than DIY methods.

Absolutely. All of our cleaning solutions are 100% biodegradable, non-toxic, and eco-friendly. The enzyme treatments we use are biological—they work by using natural enzymes to break down organic compounds in urine, not harsh chemicals.

After treatment and thorough rinsing, your rug is completely safe for children and pets to play on. There are no lingering chemical residues or odors. We take this seriously because we know your rug is a living space for your entire family, including your four-legged members.

Yes, and cat urine is one of the most challenging odors to remove because it is more concentrated than dog urine and contains higher levels of uric acid. Cat spray marks are even more potent. However, our professional enzyme treatment is specifically formulated to neutralize these stubborn compounds.

Wool is actually more resilient than many people think—it naturally resists staining better than synthetic fibers. The key is proper professional treatment rather than DIY attempts that can set the stain deeper.

After cleaning, we recommend applying ScotchGuard stain protection to give you more time to clean up future accidents before they penetrate the fibers.

We recommend a two-layer protection approach:

• ScotchGuard stain protection – creates an invisible barrier that causes liquids to bead on the surface, giving you critical cleanup time before urine soaks into fibers.
• Quality rug pad – acts as an additional barrier between your rug and the floor, making cleanup easier and preventing urine from reaching your flooring.

For immediate spills, blot (never rub) with paper towels, then call us promptly for professional treatment. The faster you act, the better the outcome.